Privacy policy

Privacy Policy

Last updated: 05.06.2026

This Privacy Policy has been prepared to explain how personal data is processed during visits, membership registration, shopping, communication, marketing, and customer support activities conducted through the website www.wandcases.com, operated under the wandcases brand by Aydın Yücel.

Under this policy, Aydın Yücel acts as the data controller with respect to your personal data.

Contact: hello@wandcases.com

1. Personal Data Collected

When you shop on wandcases, create an account, contact us, or visit the website, the following personal data may be processed:

- First and last name
- Phone number
- Email address
- Delivery address
- Billing address
- Order information
- Product preferences and purchase history
- Payment transaction information
- IP address
- Device, browser, and connection information
- Cookie and analytics data
- Customer support messages
- Product reviews, ratings, and, where applicable, user-generated content including photos
- Campaign, discount, and marketing communication preferences

Your credit card information is not stored directly by us. Payment transactions are carried out through partner payment providers and secure payment infrastructures.

2. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

- Receiving, preparing, and delivering orders
- Managing product sales and after-sales support processes
- Issuing invoices, e-Archive/e-Invoices, and carrying out accounting procedures
- Creating and managing membership accounts
- Responding to customer requests, questions, and complaints
- Managing returns, exchanges, cancellations, and withdrawal requests
- Completing payment transactions securely
- Managing shipping and delivery processes
- Preventing fraud, misuse, and security risks
- Improving the website experience
- Developing products, campaigns, and services
- Publishing product reviews and user evaluations
- Complying with legal obligations
- Sending campaign, discount, promotional, email, SMS, or WhatsApp communications where explicit consent has been provided
- Conducting advertising, remarketing, and performance measurement activities

3. Parties to Whom Personal Data May Be Transferred

Your personal data may be shared, to the extent necessary for the purposes stated above, with the following individuals and organizations:

- Payment service providers
- Shipping and courier companies
- E-invoice/e-archive service providers
- Technical infrastructure providers
- Shopify and similar e-commerce infrastructure service providers
- Accounting, financial consultancy, and legal advisory service providers
- Email, SMS, WhatsApp, and customer communication service providers
- Advertising and analytics service providers
- Digital advertising and analytics platforms such as Meta, Google, and TikTok
- Authorized public institutions and organizations
- Courts, enforcement offices, and other competent public authorities

Data may be shared with payment providers, shipping companies, e-invoice/e-archive service providers, and technical infrastructure providers.

4. Payment Information

During your purchases, payment transactions are carried out through secure payment infrastructures. Your credit card or debit card information is not stored directly by wandcases.

Data processed during the payment process may be processed by the relevant payment providers for the purposes of completing transactions, conducting security checks, and preventing fraud and misuse.

5. Shipping and Delivery Information

To deliver your order, your first name, last name, phone number, delivery address, and order information may be shared with the shipping companies we work with.

This information is used solely for delivering the order, tracking the delivery process, and providing customer notifications related to delivery.

6. Membership and Guest Checkout

You may shop on wandcases by creating an account or as a guest without registering.

If you create an account, your account information, order history, address details, and preference-related data may be processed for the purpose of managing your membership account.

For guest purchases, the information necessary to complete, invoice, deliver the order, and fulfill legal obligations is processed.

7. Product Reviews and User Content

If you share product reviews, ratings, photo reviews, or similar user-generated content on wandcases, this content may be published on the website together with your name or username.

Content that is unlawful, misleading, defamatory, infringes the rights of third parties, or damages brand safety may not be published or may be removed.

8. Marketing Communications

Where you have provided explicit consent, we may send you emails, SMS messages, or WhatsApp messages regarding campaigns, discounts, new products, announcements, and promotions.

These marketing communications are not mandatory. You may stop receiving them at any time by using the unsubscribe links included in the communications or by contacting us at hello@wandcases.com.

Transactional messages relating to orders, payments, deliveries, returns, security matters, and legal notifications may be sent regardless of marketing consent.

9. Cookies and Analytics Tools

wandcases may use cookies and similar technologies to improve user experience, measure website performance, conduct advertising activities, and analyze visitor behavior.

The following tools may be used for these purposes:

- Shopify Analytics
- Google Analytics
- Google Ads
- Meta Pixel
- TikTok Pixel
- Other advertising, analytics, and performance measurement tools

Through cookies, data such as IP addresses, device information, browser information, pages visited, click behavior, shopping cart activity, and similar usage data may be processed.

You may block or delete cookies through your browser settings. However, if certain cookies are disabled, some parts of the website may not function properly.

10. International Data Transfers

Although wandcases aims to operate in Türkiye, some technical infrastructure, e-commerce, advertising, analytics, payment, and communication service providers used may be located abroad or may process data on servers located outside Türkiye.

Therefore, your personal data may be shared with service providers located abroad, provided that such transfers comply with applicable legislation and appropriate security measures are implemented.

11. Retention Period of Personal Data

Your personal data is retained for as long as necessary for the purposes for which it is processed and within the legal retention periods prescribed by applicable legislation.

Once the legal retention period expires or the purpose of processing ceases to exist, personal data will be deleted, destroyed, or anonymized.

12. Security of Personal Data

wandcases implements reasonable technical and administrative security measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no data transmission over the internet can be guaranteed to be completely risk-free. Therefore, you are responsible for protecting your account information, password, and device security.

13. Your Rights Regarding Personal Data

Under the Turkish Personal Data Protection Law (KVKK), you have the following rights regarding your personal data:

- To learn whether your personal data is being processed
- To request information if your personal data has been processed
- To learn the purpose of processing and whether it is being used in accordance with that purpose
- To know the third parties to whom your data has been transferred domestically or abroad
- To request correction of incomplete or inaccurate data
- To request deletion or destruction of data in accordance with the law
- To request notification of the actions taken to third parties to whom the data has been transferred
- To object to outcomes against you resulting from the analysis of data exclusively through automated systems
- To request compensation for damages suffered due to unlawful processing

You may contact us at hello@wandcases.com to exercise these rights.

14. Policy Changes

wandcases may update this Privacy Policy from time to time. The updated policy becomes effective as of the date it is published on the website.

If significant changes are made to the policy, users may be informed through the website, email, or other communication channels where deemed necessary.

15. Contact

For questions regarding this Privacy Policy, your personal data, or requests under KVKK, you may contact us via the following email address:

hello@wandcases.com

Data Controller / Seller: Aydın Yücel  
Brand: wandcases  
Website: www.wandcases.com